Return Policy
Thank you for shopping at AVE Goods! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.
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Returns
- We accept returns within 30 days of the original purchase date.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
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Refunds
- Once we receive your return, our team will inspect the item and process your refund.
- Refunds will be issued to the original payment method within 5 business days.
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Return Shipping
- Customers are responsible for return shipping costs, except in cases of defective or damaged items.
- We recommend using a trackable shipping service to ensure your return is received.
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How to Initiate a Return
- To initiate a return, please contact our customer service team at ave-goods@outlook.com.
- Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
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Non-Returnable Items
- Certain items are non-returnable, including personalized products and perishable goods.
- Please check the product description for any specific return restrictions.
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In-Store Returns
- If you made a purchase at one of our physical store locations, please return the item to the same location along with the original receipt.
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Cancellations
- If you wish to cancel your order, please contact us as soon as possible.
- Once an order has been shipped, it cannot be canceled.
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Contact Us
If you have any questions or concerns regarding our return policy, please contact our customer service team at:
Email: ave-goods@outlook.com
Thank you for choosing AVE Goods! We appreciate your business and strive to make your shopping experience enjoyable.
Last Updated 6-January-2025